All goods are subject to the following conditions:
- Goods returned for refund/exchange must be received by Styles Ahead Limited, in the same perfect condition with original packaging as supplied.
- A copy or the original of the order invoice (which is supplied with your order) must be returned with the goods.
- All goods for return must be received by us within 28 days of the invoice date in order to receive an exchange/refund. The postal cost for delivery of return is your responsibility.
- Providing that the above conditions are met, we will issue a full refund usually via the original method of payment, excluding the original delivery charge.
- Styles Ahead Limited must receive notification by phone to let the customer services team know within 2 working days of receiving the goods of any damage to/or shortage concerning any consignment.
- Whilst every effort shall be made to despatch goods promptly, Styles Ahead Limited shall not accept liability for any delay in the delivery of such goods.
- All stated or implied conditions of warranties, statutory or otherwise, not expressly included in these conditions of sale are excluded.
- All sales shall be subject to Styles Ahead Limited’s right to cancel under extreme circumstances including war, riots or insurrection, actions of governments, revocation of export and/or import licences, strikes and force majeure.
- No variation in the conditions shall be effective unless in writing and signed by the seller.
- English law shall govern the agreement between the parties.
All Styles Ahead Limited goods have a product warranty and are covered under the Consumer Rights Act 2015.
Please click on the link for more information http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act.
If you believe that there is a fault with your Styles Ahead Limited product, please contact us as soon as possible on 0117 9719918 to discuss your query with a member of our customer service team or send back the wig/hairpiece in question with an accompanying covering letter for inspection by our team. Inspection can take up to 7 days and you will be contacted via your details left in your covering letter. Styles Ahead Limited accepts no responsibility for goods damaged due to customer abuse or neglect.
Salon Purchases – Terms of Supply
If you have purchased from our salons, following a personal consultation/fitting/styling with one of our stylists, refunds or exchanges are not offered unless there is a manufacturing fault.
This does not affect your statutory rights. If you feel that you have a faulty item, please contact us within 14 days of the sale.
The information contained in this website is for general information purposes only. The information is provided by Styles Ahead Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from information obtained in its content either directly or indirectly or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, Styles Ahead Limited take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This website and its content is copyright of Styles Ahead Limited 2018.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system
If you have any questions, comments or suggestions with regard to the content contained on the Styles Ahead Limited website, please email [email protected]. All such emails will be dealt with accordingly.